Shipping

  • We currently do not ship to P.O. Boxes, nor outside of the United States
  • We are unable to ship certain items due to freight and/or shipping discretion by carrier.
  • While not guaranteed, we make every effort to ship your items the same day your order is received Monday through Friday before 4pm CST
  • Weekend orders will ship on Monday or according to the availability listed on each product page
  • Packages are only delivered on business days. We do not offer Saturday delivery
  • Any item on backorder, you will be notified with the wait time and if you wish to continue with the purchase or not.

Our warehouses are located in south and central USA. Products we do not currently stock in our warehouse will have a clearly stated lead time. To increase the speed of delivery we may ship directly from the manufacturer to you. If you have questions or concerns, please don't hesitate to call us at 800.610.4213 Please notify us of any shipping discrepancies within 10 days of receipt.

Promotional discounts

  • Cannot be combined
  • Cannot be applied to phone orders, previous or pending purchases, exchanges, or refunds

Government and Public Institution Purchases

We extend 30-day terms automatically and do not require a minimum order amount for federal, state, county, city, military, college or hospital purchases. We happily accept GSA credit cards and do not require you to fill out a credit form. Simply enter your purchase order number online, fax us your purchase order, or give us a call and we will get your order rolling.

GSA Contract No.#
DUNS #
Federal ID #
TX Small Business #
CAGE Code #

 

Returns

The return of items in original as-shipping condition will, in general (see below), be accepted for credit. Please contact Customer Service at info@qsafetyconsultants.com to obtain RGA (Return Goods Authorization) number. This will ensure we are both aware a return is coming, and that credit needs to be issued. 

The return of items in original as-shipped condition will, in general (see below), be accepted for credit. Please contact Customer Service to obtain a RGA (Return Goods Authorization) number. This will ensure we are both aware a return is coming, and that credit needs to be issued. We reserve the right to refuse or deny any return and may request additional information as condition of the return.

Upon receiving and inspection of your return, you will be credited for your order. Please allow up to 1-2 weeks for the credit to show from your financial institution.

Re-Stocking Charges

We charge a re-stocking fee. Depending on the product, and the manufacturer's policies, there may be a re-stocking charge applied. These are in the range of 15-30%.

Please package returns appropriately, keeping record of tracking numbers. Insure the package if warranted, as we can only issue credit for returns we actually receive.

Non-Returnable Items:

The following items are not refundable, or have certain restrictions on return.

Gas: We are unable to accept returns on gas due to manufacturer's policies and associated HazMat fees. 

BW Clip Monitors and BW Honeywell GasAlert Clip Extreme Monitors: Once activated, these units cannot be shut down and will continue to run for their two year life span prohibiting these items from being shipped because the alarm may be activated during transit. Additionally, these items are unable to be resold after activation. Of course, if you haven't yet activated your monitor, we will happily take it back.

NIOSH Items: Once used, or removed from its original packaging, these items are no longer returnable.

RESPIRATORS Items: Once shipped, these items are no longer returnable. Due to resealable packaging.

Custom Made Items: Once a custom-made item has been ordered, the item may not be cancelled or returned unless the product is defective.

Clearance Items: All sales are final and sold as is for clearance items.

Refunds

Credit will be issued only to the credit card originally used to purchase the item. The customer will be responsible for cost of shipping the product back to us promptly within 10 business days upon receiving the return authorization number. Products cannot be returned after 30 days of purchase.

Disclaimer

Prices and promotions are subject to change without notice. We are not responsible for product errors or omissions listed on QSafetyConsultants.com, including descriptions or pricing. We are human and can make a mistake.

We are not responsible for lost or stolen items once items are delivered via tracking #. Beware of porch pirates! Ask neighbors to look out for you if possible.